Managed Support Services

Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. This includes tasks such as installing, configuring, and maintaining the ERP software and related components. System administrators ensure that the ERP system is running efficiently, perform regular updates and patches, and manage user access and permissions. Effective use of the ERP system requires proper training and support for end-users. Kirti also offers training programs, user documentation, and ongoing support to help users understand the ERP system's features and functionalities and maximize its value in day-to-day operations.